Developing a Unified Digital Healthcare Platform for Real-Time Drain Management and Virtual Patient Support

Industry: Healthcare, Virtual Care, Post-Surgical Monitoring

Region: United States 

Engagement: Full-cycle engineering of a cloud-based patient management and virtual care platform for hospitals, emergency providers, and post-surgical patients

Technology Stack Overview

Frontend: ReactJS

Backend: Python

Database: PostgreSQL, MySQL

Cloud Platforms: AWS, GCP

APIs and Integrations: Zoom API, REST APIs for data synchronization

Challenge

The client provided post-surgical drain management services and needed a digital solution that could centralize patient care, support virtual consultations, and streamline communication among hospitals and emergency providers.

Existing workflows were fragmented, relied heavily on manual coordination, and lacked real-time visibility. Hospitals struggled to track patient status consistently, patients lacked an organized way to manage their recovery steps, and emergency providers had no integrated system to quickly respond to urgent care requests.

The client required a secure, compliant, and scalable healthcare platform capable of supporting 

• Patient onboarding and recovery tracking

• Real-time drain data collection and analytics 

• Appointment management and follow-up workflows 

• Emergency virtual care through integrated video consultations 

• Automated payment handling for completed sessions

Solution

EC Infosolutions designed and delivered Med Drain Care (MDC), a cloud-native patient care platform that connects patients, hospitals, and emergency providers through structured workflows, integrated communication, and real-time medical data.

Key Functional Modules

1. Patient Registration and Profile Management

• Patients can register directly or be added by hospital coordinators. 

• Coordinators assign doctors, schedule follow-ups, and update care details. 

• Patients can track drain metrics, upload images, and view consultation history.

2. Real-Time Drain Data Tracking and Analytics

• The system records drain output volume, color, and site images. 

• A visual analytics dashboard displays real-time graphs and recovery trends. 

• Doctors receive data-based insights to adjust treatment plans quickly.

3. Hospital Coordinator Dashboard

• A dedicated portal supports day-to-day hospital administration.

• Coordinators manage patient onboarding, appointment scheduling, clinical hours, and virtual care sessions. 

• Notifications and statistics help teams monitor activity and performance.

4. Emergency Provider Dashboard

• A workspace built for emergency medical teams includes 

• Live patient request queue

• Access to medical histories and past interactions 

• Integrated Zoom consultation window 

• Case summaries, ratings, and earnings overview

5. Integrated Virtual Care and Automated Payments

• Zoom API integration enables secure video consultations within the platform. 

• Payments are automatically calculated based on completed sessions. 

• Hospitals and providers receive clear reporting and financial transparency.

Implementation and Delivery

The platform was delivered through phased engineering covering data modeling, UI development, API integrations, security layers, and deployment across AWS and GCP environments.

Rigorous testing ensured compliance, stability, and a smooth rollout across hospital teams and emergency provider networks.

Results

The MDC platform modernized the client’s post-surgical recovery processes and created a unified digital care ecosystem. 

• Eighty percent faster coordination between hospitals and emergency providers 

• Higher patient engagement due to real-time support and easy data entry 

• Streamlined operational reporting for administrators 

• Accurate payment automation and financial clarity for providers 

• Reduced dependence on physical hospital visits and follow-up queues

  
  

The platform now acts as a single point of collaboration for patients, hospitals, and emergency care teams.

Key Takeaways

• Digital collaboration improves care efficiency and patient satisfaction 

• Data visualization supports faster clinical decisions 

• Virtual consultations reduce hospital workload and operational costs 

• Cloud-native systems enable scalability and compliance for modern healthcare

Get Connect

Looking to modernize patient care workflows with a cloud-native healthcare platform

EC Infosolutions builds secure and scalable systems that connect patients, hospitals, and providers through data, communication, and intelligent digital workflows.

Let’s explore how your healthcare operations can benefit from a unified platform.