Consumer & Healthcare Solutions
Digital Platforms, Patient Experience Systems & Agentic Workflows for Modern Brands
Consumer and healthcare organisations compete on experience, trust and responsiveness. Whether you manage a clinic network, a healthcare brand, or a fast-growing consumer business, you need digital systems that streamline operations, improve engagement, and support growth.
EC Infosolutions brings deep experience across healthcare delivery, diagnostics, med-device support, wellness brands, and high-scale consumer ecosystems. Our work spans mobile apps, CRM workflows, digital commerce, geo-intelligence, IoT, and agentic automation-all engineered to make your operations faster and more connected.
Transform How You Deliver Care & Customer Experiences
Manual processes, fragmented systems and inconsistent journeys can limit scale. Our digital platforms help organisations create frictionless experiences across:
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Patient onboarding & clinic workflows
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Appointment scheduling & teleconsultations
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Digital lab reports & test management
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Consumer commerce & loyalty engines
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Influencer, distributor & direct-selling networks
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Customer service automation
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Device tracking & post-sales support
Our Solutions
1. Digital Healthcare Platforms
A modern digital layer for clinics, hospitals and diagnostic centres.
Capabilities
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Appointment booking & teleconsultations
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EMR-lite doctor workflows (SOAP notes, prescriptions, case histories)
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Digital lab test management & reports
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Clinic management dashboards
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Patient app for records, reminders & follow-ups
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Multi-location coordination
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Digital consent forms & secure document storage
Use Cases
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Multi-specialty outpatient centres
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Dermatology, cosmetology, dental & physiotherapy clinics
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Diagnostics and home collection services
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Preventive health & wellness centres
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Healthcare brands with service components
2. Direct Selling & Consumer Brand Transformation
Purpose-built digital ecosystems for fast-scaling consumer and wellness brands.
Capabilities
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eCommerce + mobile app ecosystem
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Order management, billing & payments
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Distributor onboarding & KYC
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Genealogy, rank advancement & incentive programs
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Training modules & content delivery
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Social commerce & influencer workflows
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Customer support & ticketing automation
Use Cases
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Beauty, skincare, wellness & nutrition brands
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Direct selling, affiliate & hybrid distribution models
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Consumer brands entering omnichannel commerce
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Influencer-led product launches
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Community engagement & loyalty programmes
3. IoT & Measurement Systems for Healthcare & Wellness
Drawing from field-tested implementations deployed across hospitals, industrial systems and wellness environments.
What We Deliver
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Medical IoT device connectivity
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Remote monitoring dashboards
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Real-time data acquisition
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Secure data pipelines & analytics
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Custom firmware + mobile companion apps
Sample Implementations
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Health-related metering devices
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Smart kiosks and automated dispensers
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Environmental and health-linked monitoring systems
4. Agentic Workflows for Healthcare & Consumer Teams
AI-driven automation built to simplify daily operations.
Capabilities
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AI-assisted patient/pipeline follow-ups
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Automated CRM flows for care and customer journeys
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Appointment/lead qualification assistants
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Insights dashboards for management teams
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Vendor discovery & smart procurement for equipment/supplies
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Intelligent onboarding & training support for field teams
These systems reduce errors, speed up routine tasks, and enhance both patient and consumer experience.
Why Choose EC Infosolutions
Experience across clinics, wellness brands, med-device workflows and consumer digital ecosystems.
Mobile apps, CRM workflows, digital commerce, IoT, analytics and agentic automation-delivered cohesively.
Direct selling, influencer-led commerce, subscription wellness, service + product combinations.
From discovery to implementation, integrations, testing, and ongoing enhancements.
Built to support multi-city operations and rapid growth.
Who We Serve
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Clinics, hospitals & diagnostic chains
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Dermatology, cosmetology & dental centres
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Wellness & preventive health businesses
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Healthcare product manufacturers
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Direct selling & community commerce brands
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Influencer-led consumer brands
Outcomes You Can Expect
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Improved patient/customer retention
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Streamlined service delivery
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Increased digital sales & engagement
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Reduced staff workload through automation
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Stronger documentation & compliance
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Centralised visibility across teams and locations
Contact Us
You can also directly email us at hello@ecinfosolutions.com
Our Clients
Trusted by leading brands and growing businesses worldwide.
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“It’s challenging to keep IT rights private. I’ve been in the field for nearly 50 years now, and it is important and critical to have that confidentiality. I have found EC Infosolutions to be very reliable - they have been maintaining their credibility.”
- Ravindra Kulkarni, Consultant, Cognizant
“Their team helps to make the app what I want it to be. I really enjoy working with them. EC Infosolutions finds solutions to make the platform better. When I come to them with issues, their team figures out what to do. Their team makes suggestions that I wouldn’t have naturally thought about.”
- Gaia Chinniah, Founder, The Beacon
“I had the opportunity to discuss the future of digitalisation with Sushant Bhalerao. As founder and CEO of ECInfosolutions , he is an absolute expert in IT development. In the coming months, we want to set new standards in digitalisation together. In doing so, we are giving innovation room to grow.”
- Jens Blaufuß, Head of Training Academy, Knorr-Bremse
“I had the opportunity to discuss the future of digitalisation with Sushant Bhalerao. As founder and CEO of ECInfosolutions , he is an absolute expert in IT development. In the coming months, we want to set new standards in digitalisation together. In doing so, we are giving innovation room to grow.”
- Jens Blaufuß, Head of Training Academy, Knorr-Bremse
“It's always clear who is responsible for each task and what actions need to be taken. Their ingenuity, solution focused ideas and their ability to be agile and look to solve challenges and problems we encounter as a normal part of development and implementation are most impressive.”
- Lisette Douglas, CEO, World Organics
“Their intelligence and acuity in solving the right problems—I’ve been really pleased with that. They’re very bright, capable, and willing to jump in and help out. That’s been what sets them apart in terms of execution; it’s been top-notch.”
- Chris Harbourt, CEO, HatchAg
“I had the opportunity to discuss the future of digitalisation with Sushant Bhalerao. As founder and CEO of ECInfosolutions , he is an absolute expert in IT development. In the coming months, we want to set new standards in digitalisation together. In doing so, we are giving innovation room to grow.”
- Jens Blaufuß, Head of Training Academy, Knorr-Bremse
“It's always clear who is responsible for each task and what actions need to be taken. Their ingenuity, solution focused ideas and their ability to be agile and look to solve challenges and problems we encounter as a normal part of development and implementation are most impressive.”
- Lisette Douglas, CEO, World Organics
“Their intelligence and acuity in solving the right problems—I’ve been really pleased with that. They’re very bright, capable, and willing to jump in and help out. That’s been what sets them apart in terms of execution; it’s been top-notch.”
- Chris Harbourt, CEO, HatchAg
“It’s challenging to keep IT rights private. I’ve been in the field for nearly 50 years now, and it is important and critical to have that confidentiality. I have found EC Infosolutions to be very reliable - they have been maintaining their credibility.”
- Ravindra Kulkarni, Consultant, Cognizant
“Their team helps to make the app what I want it to be. I really enjoy working with them. EC Infosolutions finds solutions to make the platform better. When I come to them with issues, their team figures out what to do. Their team makes suggestions that I wouldn’t have naturally thought about.”
- Gaia Chinniah, Founder, The Beacon